Privacy Policy

This policy explains what VaultPaw™ (“we”, “us”) collects when you visit vaultpaw.com, why we collect it, and the choices you have.

What we collect

• Order information — name, email, shipping address and payment details, collected and processed securely by Shopify when you check out. We never see or store your full card number.
• Usage data — pages viewed, buttons clicked and approximate location, via Meta Pixel and Google Analytics. Used to measure our ads and improve the site.
• Email address — only if you join our list. One-click unsubscribe, always.
• Cart contents — stored locally in your browser so your cart survives a refresh.

What we use it for

• Fulfilling and shipping your order, and sending order updates.
• Customer support and warranty service.
• Measuring and improving our marketing (aggregate, ad-platform reporting).

What we never do

• We never sell your personal information.
• We never share your data beyond the processors needed to run the store (Shopify, payment providers, shipping carriers, Meta, Google).

Cookies & tracking

We use cookies and similar technologies for the cart, analytics and advertising measurement. You can block cookies in your browser settings; the cart and checkout may not function without essential cookies.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it at any time — email support@vaultpaw.com. If you are in the EU/UK or California, these rights are guaranteed by GDPR/CCPA and we honor them for everyone.

Contact

Questions about privacy: support@vaultpaw.com.